When will I receive joining instructions?

Joining instructions will be sent via email 3-4 weeks before the event.

When do I need to select my sessions?

You will be sent joining instructions from the team which will include the options for you to select to tailor your day.

What do I need to do if I want to cancel my registration?

Cancellations need to be made in writing via email, post or fax.

Terms and conditions

Written cancellations made four weeks before the conference date will be subject to a full refund. Written cancellations made two weeks before conference date will be subject to a 50% + VAT refund per ticket. Cancellations made less than two weeks before the conference date cannot be refunded. All cancellations must be made in writing.

I have already registered for this conference. Can I make changes to my registration information?

You may substitute a colleague to attend in your place at no extra cost. To change the delegate, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.