A confirmation email will be sent to you as soon as we have received your registration. Your invoice will be sent out 2 – 3 days later.
Payment must be received before the conference or 30 days from the invoice date. If you envisage this being a problem, please contact us to discuss.
If it is not possible for you to pay before the event please contact us. We will ask you to sign an attendance at the conference registration desk.
Yes, the registration fee includes taxes.
We are currently unable to process online payments. Please follow payment instructions on your invoice.
Yes, instructions and payment details will be on your invoice but please see details below:
Bank Account Name: Optimus Education Ltd
Branch: Croydon Whitgift Centre, Croydon, Surrey, CR9 3BQ
Account Number: 36146188
Sort Code: 60-50-01
BIC: NWBK GB2L
Optimus Education Limited. A company registered in England and Wales with Company Registration Number 5791519 whose registered office is Shaw Trust House, 19 Elmfield Road, Bromley, Kent BR1 1LT.
Joining instructions will be sent via email 3-4 weeks before the event.
You will be sent joining instructions from the team which will include the options for you to select to tailor your day.
Cancellations need to be made in writing via email, post or fax.
Written cancellations made four weeks before the conference date will be subject to a full refund. Written cancellations made two weeks before conference date will be subject to a 50% + VAT refund per ticket. Cancellations made less than two weeks before the conference date cannot be refunded. All cancellations must be made in writing.
You will receive your badge when you arrive at the event. When you receive your joining instructions please ensure all details are correct as these are what will be printed on the badge.
The dress code is smart/casual.
We will request your dietary requirements when we send the joining instructions. However, if you need to order kosher meal, please let us know at least 2 weeks before the conference start date.